ILM Level 3 Award in Leadership and Management - Managing People

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19 July 2018 - 8:00am to 19 September 2018 - 7:00pm

You will learn how to use a range of motivation techniques to improve the engagement and performance of your people. You will also learn how to manage performance review meetings and manage under-performance. This new and innovative accredited programme is delivered through an online learning platform which means that you can learn at a time and place that suits you at your own PC, laptop or tablet. Expect to complete the award by 30 September and NICVA will provide assignment support and guidance.

You are required to complete written assignments of approximately 1200 words for each course and the content of the courses is as follows:

Course 1:  Understanding How to Motivate to Improve Performance

  • Unit 1: Getting Started
  • Unit 2: Understanding Motivation
  • Unit 3: Basic Motivation Theory
  • Unit 4: Using Maslow’s Needs Hierarchy
  • Unit 5: Using Herzberg’s Motivation Theory
  • Unit 6: Using Theory X and Theory Y
  • Unit 7: Using Expectancy Theory
  • Unit 8: Goal Setting and Motivation
  • Unit 9: Personality and Motivation
  • Unit 10: Motivation and Engagement
  • Unit 11: Applying Motivation Theory
  • Unit 12: Wrapping Up

Course 2: Managing Employee Performance

  • Unit 1: Getting Started
  • Unit 2: Understanding Performance Management
  • Unit 3: The Manager’s Role
  • Unit 4: Preparing for the Review Meeting
  • Unit 5: Conducting the Performance Review
  • Unit 6: Providing Effective Feedback
  • Unit 7: Performance Planning
  • Unit 8: Development Planning
  • Unit 9: Managing Underperformance
  • Unit 10: Wrapping Up

Dates for your diary

Access to online materials on 19 July 2018 for 2 months

Please register below and you will be sent an invoice for the course. On full payment you will be registered on the course and you will receive log in details by email (a few days before 19 July) so that you can access the online materials. We need full payment in advance as this is an online course.


£335 member; £479 non member

Event Registration Request
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If you have any specific dietary or access requirements please let us know in the box above so that we can aim to provide what you need. Please note that we will use this information to process your request and by adding it here you are giving us consent to do so. You can check our conference facilities page for our Access provisions at NICVA on our conference facilities page

Cancellation Policy

Please be aware that you may be charged if you don't attend an event you have registered for - even in the case of free to access events.  Full details on our cancellation policy: 
NICVA cancellation policy 


£335 member; £479 non member


Online Session

This session will be facilitated online.  We'll provide instructions and support for participants to get setup.