Managing conflict in the workplace*
Generally we see conflict as a bad thing but conflict is a natural part of everyday life. This course will help us not only manage conflict in the workplace but also help us find tools and techniques to change and learn from conflict and dealing with difficult behaviour.
NICVA, 61 Duncairn Gardens, Belfast BT15 2GB
Learning objectives:
Identify what conflict is
- Explain the stages of development of conflict and responses to it
- Examine techniques to minimise/resolve conflict
- Accreditation available
Booking information
For more information or to access a booking form please visit the training section on www.nicva.org or contact Roisin Kelly by email at roisin.kelly@nicva.org Please note there is a cancellation fee if you book but do not advise us that you cannot attend within five working days of the event – see booking form for details.
As places are limited and demand is usually high please return your booking form as soon as possible and at least one week before the event. Individuals cannot be registered without receipt of a booking form.
Further information
For more information about this course please contact at roisin [dot] kelly [at] nicva [dot] org or call 028 9087 7777.
Getting here and Parking
NICVA has a number of free parking spaces available for those attending events. Unfortunately these can't be reserved and are available on a first come basis. NICVA's spaces are clearly marked and we would ask that visitors only use spaces allocated to NICVA when attending an event.
Parking is also available on Duncairn Gardens and surrounding areas within close walking distance. NICVA is also a short walk from Yorkgate Train Station and you can easily catch a bus from the city centre (no 1D) direct to Duncairn Gardens, or (no 61 and 64) to Cityside Centre (a few minutes walk).
Keywords
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