By Fiona Veitch from NICVA
Published on 24 Dec 2008
Do you have difficult staff or clients? This session is for you.
Event Date:
Start Time:
End Time:
Location:
Cost:
Event Type:
Tuesday 27 January 2009
Tuesday 27 January 2009
Start Time:
10.00am
End Time:
1.00pm
Location:
NICVA
Cost:
£50 NICVA members- £70 non members
Event Type:
Training
This course has been designed for anyone experiencing difficulties with staff or clients.
Participants will examine what is difficult behaviour, who may be difficult and will leave with a toolkit of techniques and phrases to help them overcome any difficulties and maintain the relationship with others.
For more information and to book a place contact Roisin Kelly on 028 9087 7777 or email roisin.kelly@nicva.org
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