Dell Managed Desktop Service

Many studies have proven that the total cost of a desktop runs into many times the actual purchase of the hardware and software. The true costs associated with managing and supporting a desktop in addition to the costs of unplanned outages can be alarming. Fortunately, when you purchase a desktop from Dell we can help to relieve the associated support burden by providing a comprehensive desktop management service which includes:

1. a friendly Help Desk to provide end user advice and resolution of technical issues using the latest remote diagnostic and management tools
2. automated patching of your desktops to protect against the latest security threats
3. a fully managed desktop Antivirus and Antivirus service to ensure that you are protected against the latest viruses, worms and Spyware programs
4. email antispam protection to reduce the overhead of dealing with nuisance and unsolicited emails.

And this all comes for a fixed monthly price to facilitate predictable ICT budgeting, lower the total cost of ownership your desktop purchase and provide peace of mind for your users.

And remember, NICVA has negotiated significant discounts of up to 30% on the cost of the service for members.

MANAGED DESKTOP SERVICE COSTS

*Can only be provided for new Dell supplied desktops.

**The Antivirus/Anti Spyware Protection service can be provided for new or existing desktops.

***The Email Antispam Service can be provided for new or existing desktops/users.