By John McCormick from NICVA
Published on 24 Dec 2008
Do you have difficult staff or clients? This session is for you.
Wednesday 28 January 2009
Wednesday 28 January 2009
Start Time:
10.00am
End Time:
1.00pm
Location:
NICVA
Cost:
£50 NICVA members- £70 non members
Event Type:
Training
This course has been designed for anyone experiencing difficulties with staff or clients. Participants will examine what is difficult behaviour, who may be difficult and will leave with a toolkit of techniques and phrases to help them overcome any difficulties and maintain the relationship with others.
Due to demand, NICVA has released another date for this course: 27 Janaury 2009.
For more information and to book a place contact Roisin Kelly on 028 9087 7777 or email roisin.kelly@nicva.org
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