Conference Facility FAQ

Does NICVA have free parking?

NICVA has a number of free parking spaces available for those attending events. Unfortunately these can't be reserved and are available on a first come basis. NICVA's spaces are clearly marked and we would ask that visitors only use spaces allocated to NICVA when attending an event. Parking is also available on Duncairn Gardens and surrounding areas within close walking distance.

PLEASE NOTE: Clampers operate within the business park on behalf of North City Business Centre. Vehicles causing an obstruction may be clamped. NICVA cannot accept any responsibility for visitors who are clamped in spaces not owned by NICVA.

How do I get there?

NICVA is about a 15 minute walk from the city centre or a short walk from Yorkgate Train Station. You can easily catch a bus from the city centre (no. 1D) direct to Duncairn Gardens, or (no. 61 and 64) to Cityside (Yorkgate) Centre (a few minutes walk). We have a bicycle shed for cyclists or free car parking at NICVA, which will enable you to enjoy your event without the headache and expense of city centre parking. We are also easily accessible from M1, 2 and 3.

Click here to see a map of our location as well as some more detailed directions on how to get here by car.

Do you have prices for the conference rooms and a list of catering options?

Yes, to view a list of prices for our conference facilities, including equipment hire please click this link.

A list of catering options on offer is available by clicking here.

We are a private company, can we use your facilities?

NICVA's facilities are for the use of voluntary, community or charitable organisations only for non business purposes, ie charitable or community related matters or work associated with the voluntary and community sector. We can only take bookings from private or public sector organisations where the event is non-profit making and is of benefit to the voluntary sector.

Do you have a fire evacuation policy?

Yes, please click here to see our fire evacuation procedure.

Can you help us promote our event?

You can advertise your events for free on CommunityNI, our networking site for the voluntary and community sector. If you have not registered your organisation on CommunityNI yet then you can click here to register, you will then be able to create an event from the menu at the top of the screen.

You can also submit your event for inclusion in our weekly eNews bulletin here.

Does NICVA have wireless internet access?

Yes, we have wireless internet access available in all of our rooms, it is free to use for anyone using our conference facilities. Please ask one of the caretakers or at reception if you have any problems connecting to the wireless network.

Please note: We do not provide wireless network cards or adapters. If you are bringing your own laptop then please ensure that it has a wireless card or adapter. All of NICVA's laptops (available to hire - see our pricing page) come with wireless capability.

Do you provide technical assistance?

Technical assistance can be available for all of NICVA's IT and audio/visual equipment for a short period during setup. We are unable to make changes to any non-NICVA equipment. If you require assistance for your event, this can be made available if booked well in advance for a small fee.

What facilities are there for disabled delegates?

NICVA is fully accessible to all patrons; an Infrared Loop System is available in either Conference Room and we have disabled parking by the entrance. Please find more information on our Disabled persons access page. Specific details or adjustments are available on request - call Room Bookings on 028 9087 7777, or the organiser of your event.

Do you have a visitor feedback form?

Feedback forms are available in the lobby area outside our main conference room. We will also distribute evaluations via electronic form to any event booking contact after using our facilities.
Please note: If a customer experiences any problems prior to or during the event they should inform our conference facility staff immediately. Our staff are always available in the main conference area, kitchen area or at reception.

What do I do if I have a complaint?

We aim to offer the best service available to everyone who enjoys and uses the venue. If, however, you do have a complaint, please contact Alex Hastings, NICVA, 61 Duncairn Gardens, Belfast  BT15 2GB. Telephone: 028 9087 7777, email: [email protected]

Click here to view our full complaints policy

What is the largest event you can hold?

Due to the flexibility of the building design, NICVA can cater for events of any size, from 10 to 150 people.

Visit our conference facilities page to see a list of all of our rooms or visit the pricing page to view an overview of seating capacities for each room layout, alternatively contact our Conference or Booking Staff for further information – 028 9087 7777

What information do you need to make my event run smoothly?

Have this information ready when you call us to make your room booking a smooth process.

  1. Dates and times

  2. Number of participants

  3. Equipment, IT and audio requirements

  4. Accessibility support - parking, hearing loop

  5. Room layout required

  6. Food budget

  7. Special dietary requirements

  8. Break times - refreshments required

  9. Registration desk required

  10. A contact person and full contact details

  11. An order number

Do you have a room booking policy?

Yes, please click here to view our room booking policy.

What room or layout options do you offer?

We offer a variety of rooms with various layout options including theatre style, classroom style, boardroom style and round tables (eight per table).  We also offer a stage for our main conference room. Click here to see a list of conference rooms and check the full details of each room.

Do you have details about the room sizes, lighting and electrical sockets?

We have details of room sizes, door heights for disabled access, lighting, electrical sockets and computer points on the page for each room. Click here to see the full list of rooms and then click on the room name to see the full details for that room. You can also click on the room name from the menu on the right hand side of this page.