BT’s MyDonate fundraising platform to close

24 Jan 2019 Shauna O'Neill    Last updated: 24 Jan 2019

BT MyDonate

After eight years of supporting charities, BT has announced that it will close its online fundraising platform, MyDonate, on 30 June 2019.

MyDonate launched in 2011 and has around 12,000 charities signed up to its platform. It raises around £45m a year for charities.

“BT developed MyDonate in 2011 as the first commission-free donation service, and we are extremely proud to have helped fundraisers and charities raise millions of pounds for great causes over the years,” said a BT spokeswoman.

“However, fundraising technology has evolved significantly in the last eight years, bringing many alternative fundraising platforms, including several fee-free offers, to the UK.

“In light of this, we have taken the tough decision to close MyDonate at the end of June 2019 and re-focus our outreach initiatives, which include helping people of all ages across the UK develop essential technology skills and supporting national education programmes such as Barefoot.”

Sunday 30 June 2019 is the last day that donations can be made via the site and funds will reach charities within 30 days. For more information visit the FAQ section on the BT website. 

If your charity is affected by the closure, have a look at for comparisons of different online and social media fundraising options. Both Virgin Money Giving and JustGiving have offers for charities moving from MyDonate.'s picture
by Shauna O'Neill

Information Officer

[email protected]

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