JustGiving drops platform fees for UK charities

26 Mar 2019 Shauna O'Neill    Last updated: 26 Mar 2019

JustGiving logo

JustGiving, the online giving platform, is removing fees from all fundraising campaigns and charitable donations in the UK from today (26 March 2019).

JustGiving will no longer charge a 5% platform fee to charities in the UK. Instead, donors will be able to make a voluntary contribution to support the operation of the platform.

Payments processed through the platform will still be subject to a payment processing fee of 1.9 per cent plus 20p.

The announcement follows changes made in October 2018 which saw the removal of JustGiving’s platform fees for all crowdfunding, disasters and major incidents.

Keith Williams, JustGiving’s General Manager and Head of UK, said:

“Today, JustGiving is taking an exciting step into the future by removing our platform fee. This change means lower costs for charities, transparency and choice for their supporters, and a sustainable future for the UK’s biggest and best platform for giving.

“We believe that people who donate through JustGiving will be happy that more money will be going to their chosen charity”.

“We’re committed to providing a world-class platform and continuing to transform and grow online giving for the future, and the removal of platform fees across charity fundraising, donations and crowdfunding will help us do just that.”

Along with going fee-free, JustGiving has changed its terms of service so that charities can choose to opt in or out of the Gift Aid reclaim service. The changes follow on from their consultation process last year and aims to give charities more choice and transparency.

shauna.oneill@nicva.org's picture
by Shauna O'Neill

Information Officer

[email protected]

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