ILM Level 5 Certificate in Effective Coaching and Mentoring

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6 September 2019 - 10:00am to 18 November 2019 - 5:00pm

This very popular coaching and mentoring qualification has been designed to give practising managers of any level a solid foundation in management coaching and mentoring. A skilled coach or mentor is an invaluable asset to any organisation. As well as increasing confidence and motivation, ILM’s coaching and mentoring qualifications improve management performance, conflict resolution and communication and interpersonal skills. There are three assignments to complete and most learners complete the qualification within three to six months. This qualification is undertaken online and NICVA will provide skills practice and support to complete the assignments.

ILM's latest research has found that coaching and mentoring can positively impact the workplace in a variety of ways:

  • Stronger teams; Support for talented employees; Improved ability to align to the organisation’s culture and ethos with employees’; A more inclusive culture; Improved employee satisfaction scores and Improved staff retention. 
  • For this qualification learners are required to evidence 17 hours of coaching and/or mentoring practice.

The understanding element of the qualification takes about 20 hours in total to complete and the content of this course comprises the following elements:

  • Understanding Coaching
  • The Manager as Coach
  • Coaching Skills for Managers
  • Coaching and Performance
  • Identifying Coaching Needs
  • Providing Career Guidance
  • Developing a coaching program
  • The Manager as Mentor
  • The GROW Model of Coaching
  • The Outcomes Coaching Model
  • Making the Business Case for Coaching
  • Selecting a Management Coach
  • Overcoming Barriers to Coaching
  • Evaluating Coaching Outcomes

The online modules include:

  • Online presentations
  • Online quizzes
  • Online videos
  • Downloadable learning manual / workbooks / templates/ articles (manuals contain between 60 and 100 pages)

Significant dates:

  • Payment has to be received Monday 26 August to enable us to register you with Global Management Academy.
  • Induction will be held on Thursday 29 Augusfrom 1-2pm.  You will be sent an invitation to join us online to discuss the requirements for ILM assessments. 
  • Skills practice set on 6 September 2019 from 10am-1pm. 
  • Access to the online materials begins on 18 September 2019.    Support from NICVA will be ongoing with one to one tutorials



£500 members; £700 non members

Event Registration Request
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Cancellation Policy

Please be aware that you may be charged if you don't attend an event you have registered for - even in the case of free to access events.  Full details on our cancellation policy: 
NICVA cancellation policy 




£500 members; £700 non members


Online Session

This session will be facilitated online.  We'll provide instructions and support for participants to get setup.