ILM Level 5 Certificate in Effective Coaching and Mentoring

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20 April 2023 - 2:00pm to 13 June 2023 - 5:00pm

The level 5 qualification gives practicing managers and professionals the necessary knowledge, skills and confidence to introduce and improve coaching and mentoring practice into the workplace and to perform as an effective management coach. Coaching and Mentoring in the workplace can make employees more valuable to your organisation by enhancing skills, increasing employee engagement, skill level and buy-in to the organisation's direction.

How will it be delivered?

We deliver this training through a combination of 3 hour online interactive sessions, 2 x 5 hour in-person sessions, guided self-study, assignment support sessions, one to one support if and when required for the completion of assignments.

What does it include?


There are three mandatory units.  The first Unit is Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context and this unit aims to help learners understand the role and contribution of coaching and mentoring and build a business case.

The second unit is a practical unit where learners undertake 18 hours of coaching and/or mentoring practice and includes how they planned, delivered and reviewed this practice. 

The third unit Reviewing Own Ability as a Coach or Mentor within an Organisational Context asks the learner to critically review their personal qualities, skills and competence.





20 April 2023

Purpose of coaching.  The Organisational Culture.  Potential Barriers


2pm - 5pm

5 May 2023

Skills, Knowledge and Behaviour inc Ethical and Non judgmental practice

Skills Practice


2pm - 5pm

23 May 2023

Reflective Practice

Skills Practice


10am - 4pm

6 June 2023

Models of Evaluation

Coaching competencies and Professional Development Planning

Skills Practice


10am - 4pm

13 June 2023

Models and Diagnostic Tools


Supervision and Feedback



2pm - 5pm

The deadline for the first assignment is 28 July 2023.  Learners are advised they will have to submit feedback from an experienced professional, colleague and/or line manager of one hour of coaching and/or mentoring practice and also submit one hour of recorded practice to evidence units 2 and 3. Delivery subject to meeting a minimum number of 12 learners.


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