ILM Level 5 Certificate in Effective Coaching and Mentoring

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20 October 2020 - 10:00am to 26 November 2020 - 12:30pm

The level 5 qualification gives practicing managers and professionals the necessary knowledge, skills and confidence to introduce and improve coaching and mentoring practice into the workplace and to perform as an effective management coach. Coaching and Mentoring in the workplace can make employees more valuable to your organisation by enhancing skills, increasing employee engagement, skill level and buy-in to the organisation's direction.

There are three mandatory units for the Certificate:  The first Unit is Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context and this unit aims to help learners understand the role and contribution of coaching and mentoring and build a business case.

The second unit is a practical unit where learners undertake 18 hours of coaching and/or mentoring practice and includes how they planned, delivered and reviewed this practice.  

The third unit Reviewing Own Ability as a Coach or Mentor within an Organisational Context asks the learner to critically review their personal qualities, skills and competence. 

The schedule for the course is as follows:




29 September 2020


10.00am – 11am

20 October 2020

Purpose of coaching.  The Organisational Culture.  Potential Barriers



27 October 2020

Skills, Knowledge and Behaviour inc Ethical and Non judgmental practice



3 November 2020

Skills Practice.  Models and Diagnostic Tools



5 November 2020

Supervision and Feedback



17 November 2020

Reflective Practice



19 November 2020

Models of Evaluation



26 November 2020

Coaching competencies and Professional Development Planning

10am – 12.30pm

The deadline for the first assignment is Monday 30 November 2020.  Learners are advised they will have to submit feedback from an experienced professional, colleague and/or line manager of one hour of coaching and/or mentoring practice and also submit one hour of recorded practice.  

£670 members; £950 non members

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