The training covers the following key areas:
• supervision and appraisal processes
• your role in managing performance and how to address underperformance
• giving feedback
• to motivating your staff
Who should attend?
This session is for anyone new to management and those who have been managing for some time and need to update their skills and practice.
Accreditation / Progression:
This session has a credit value of 2.
Learners can gain a stand-alone ILM certificate or accumulate credits to achieve an ILM Level 3 award (4 credits) or a level 3 certificate in leadership and management (13 credits).
"This was a really useful session, as a new manager I feel more confident in motivating, appraising and managing a staff member". Young Enterprise.
"I found the training very helpful and presented in a very relaxed manner. I have learnt things that I can apply immediately to my role and review my supervision session and team meetings" North Down and Ards Women's Aid.