Webinar: Understanding Conflict Management

Registration closed
8 October 2020 -
10:30am to 11:30am

This is an online session designed to give you tips and techniques on how to better deal with conflict in the workplace. The session focuses on you – the only person that can change the way you deal with challenging behaviour. This session is useful as a stand-alone webinar and also forms part of the ILM Level 3 Award in Leadership and Management

 This session is useful as a stand-alone webinar and also forms part of the ILM Level 3 Award in Leadership and Management

The training will cover the following key areas:

  • Signs and sources of conflict in the workplace
  • Progression of conflict
  • How to move towards understanding
  • Description of a tool/technique to reduce or minimise the conflict
  • Signposting and helpful resources

Cancellation Policy

Please be aware that you may be charged if you don't attend an event you have registered for—even in the case of free to access events. Full details on NICVA cancellation policy 

Costs

£25 members; £35 non members

Online

Online Session

This session will be facilitated online.  We'll provide instructions and support for participants to get setup.