Influencing change

28 Aug 2012     Last updated: 20 Jun 2014

In a new series of articles published in NICVA's weekly eNews Colm Burns, Policy Officer with NICVA’s 

1 Influencing change: what is policy?

Policy can be an elusive concept. We talk about government policy, organisational policy, even health and safety policy. We talk about how we want to influence policy and how we can help shape it to meet our needs and the needs of the people we work with, we talk about social policy.

It is often said that social policy is not easy to define, but when we talk about fixing up a community park or challenging welfare reform and dealing with issues like poverty, equality, social justice, general wellbeing and how society can tackle these issues, then it becomes easier to understand social policy. Social policy refers to almost everything affecting our welfare and the welfare of others around us.
 
We often talk about how things could be better if only we can change this or that; our ideas are based on our experiences and turning our vision of a better society into a reality. There is no single concept for social policy only an understanding that we, by working with others, can enact change for the better. 

 

2 Influencing change: defining your issue or idea

Let’s start at the very beginning, a very good place to start. Before you begin campaigning you must ask yourself some very basic questions:

  • What is your issue or idea?
  • What is the change you are trying to make?
  • Is it to fix an issue that is affecting people you work with or is it an idea that would make people’s lives better?
  • Is it a community issue?
  • Is it a group specific issue or a societal issue?
  • Or maybe it’s an idea or a concept to improve your community, your peers or even society itself.

But ask yourself, do I need to campaign? Or, as Chris Rose suggests, can you sometimes get the same result through other possibly less demanding means. If the answer is yes, you do need to campaign to influence change, then do your RESEARCH! I have to make clear that I am a big fan of research; I believe good research can make your case and bad research can break your campaign. It can be as simple as using research already published or maybe a community questionnaire (also a great way to get your community on-board). 
 
Most campaigns fail due to back preparation – don’t set your campaign up to fail! 


3 Influencing change: writing the strategy

K.I.S.S. (Keep It Simple, Stupid)
The more complicated the strategy the more difficult it may be to achieve. Sit down with a cup of coffee (or tea) with someone and clarify the issue or idea and what it is you want to achieve. You need to take a number of things in to account:

  • Time commitments (and there will be a big time commitment)
  • Admin is KEY!  Do you have the capacity to deal with information requests, offers to help and general requests etc? 
  • Work with others? - At this point you should also think about whether other organisations are pursuing similar objectives.
  • Plan B and Plan C – you can’t prevent something going wrong but you can plan for different scenarios.
  • Who are you trying to influence? This seems pretty straightforward, who am I trying to influence, are they the right person(s) ie local council, the Northern Ireland Assembly, Government Department, Westminster or even society as a whole. 
  • Take part in consultations, public meetings or attend events – this is a good way of interacting with those you are trying to influence. 

In 2009 NICVA surveyed MLAs asking a number of questions around the knowledge, value and influence of the voluntary and community sector in Northern Ireland. One of the more interesting findings was that 71.9% of MLAs believe the most common mistake made by voluntary and community organisations contacting them is failing to understand processes and procedures. The second most common mistake according to MLAs was organisations basing their position on emotion rather than fact (59.4%). 


4 Narrow down the message

There are number of the six P’s but I’ll just use the clean version (nod to editors) Proper Prior Planning Prevents Poor Performance
 
In the last article I talked about KISS (keep it simple, stupid) but what does that mean? 

  • Well for a start know what you want to say before you say it, it’s no use trying to communicate your vision or objectives if you have not clarified them yourself.
  • If you are writing a briefing use bullet points, it cuts down on the number of words you have to write and make it easier for others to read.
  • Aim the communication at who you want to influence and use language that the reader will understand.
  • Don’t use Comic Sans. While writing this I received an email with the signature in Comic Sans and I have to ask, why? 
  • Make it clear what you want from your reader!
  • Also the name of your campaign is very important; people should know straight away what you are trying to achieve just by hearing the name of your campaign. 

And, I have to highlight this again, “Most campaigns fail due to lack of preparation – don’t set your campaign up to fail!”.


5 And action!

Over the past few weeks we have looked at the steps involved in planning your campaign. Now that all the groundwork has been done you should know:

  • What you want to achieve
  • Who you want to influence
  • What you want them to do
  • How you will communicate your message to them

And now is the time to put the plan into action! If you are going to work in partnership with others ensure they are fully on board with what you want to achieve and also how you want to apply your plan.
 
Key checklist during your campaign

  1. Stick to your strategy
  2. Have a Plan B, especially if there is opposition to your campaign
  3. Communicate with your team and partners
  4. Keep good records (targets/milestones achieved meetings etc)
  5. Stick to your set timelines (within reason)
  6. Regular updates (social media, web articles, case studies, newsletters, and media)
  7. Grab attention (take any opportunity to positively promote your campaign if that’s what your campaign needs)
  8. Don’t do it all by yourself!

Remember that lobbying and campaigning is a dynamic process. Things happen, sometimes unexpectedly, so it is vital that you have considered what could go wrong.
 
And finally…be careful with your language!
Think about how you frame your issues and the language you use because we all know the key is saying the right thing to the right person at the right time.  

 

6 And now the end is near!

Most campaigns come to a natural conclusion (road safety, stop smoking, etc the exceptions) and how they conclude is probably the most important part of campaigning. You may have achieved what you were lobbying for or perhaps had little success, but at least you started the debate. However, at this stage it is crucial that you reflect on what you have or have not achieved. 

"If you learn from a loss you have not lost." Austin O'Malley, Keystones of Thought.

I have been a part of a number of campaigns (albeit mostly ones that did not succeed) and those I reflect on most are the campaigns that did not end well. This could be for various reasons: people lost interest, I didn’t participate fully, I didn’t communicate what I wanted to achieve as well as I could have, I didn’t share tasks with others or I didn’t carry through with what I was meant to do. Yet hindsight is a wonderful thing, if I had, maybe if, if only. These negative thoughts will of course go through your mind after an unsuccessful campaign, but dispel them and move on to evaluating the campaign:

  • Did we achieve our objectives?
  • How strong were the communication channels?
  • Did we stick to the plan?  If not why not?
  • How were other involved and what this successful?
  • Did we influence or try to influence the right people?
  • What next?

And even if you did succeed (congratulations!), you still need to evaluate! This will help to shape any future campaigns you may undertake. 

 

7 Campaign toolkit

I understand how for some organisations it may be easier to get a PR company to run your campaign, but before you do have a look at all the great free resources you have as a member of the voluntary and community sector!
 
ActUpNI was set up by NICVA and we can help with the formation and presentation of campaigns to ensure all organisations regardless of size and resources have the capacity to run an online campaign
www.actupni.org  
 
NICVA’s Vital Links ‘Get to know how Northern Ireland works’ is free training aimed at helping voluntary and community organisations better understand how the institutions of government in Northern Ireland work.
  • Getting to know the Assembly
  • Making Policy Work for You
  • Successful Lobbying and Campaigning
  • How Government Department get and spend their Budgets
www.nicva.org/news/vital-links-get-know-northern-ireland-government-and-assembly  
 
Assembly Insider
Get the low down on who's who and what's happening in the Northern Ireland Assembly.
www.nicva.org/niassembly   
 
Assembly Monitor
A weekly email briefing, sent straight to your mail box. Assembly Monitor covers Assembly question time and what will be asked of the MLAs, as well as topics arising out of private members' business, committee business etc.
www.nicva.org/policy/assembly-monitor
 
Also take a look at some of these great toolkits and case studies!
 
Age NI Campaign Toolkit
www.ageuk.org.uk/northern-ireland/get-involved/campaign/campaign-tools/  
 
Action on Hearing Loss
www.actiononhearingloss.org.uk/about-us/northern-ireland/campaigns-in-northern-ireland.aspx  
 
NCVO
www.ncvo-vol.org.uk/campaigningeffectiveness  
 
Chris Rose - Campaign Strategy
www.campaignstrategy.org/  
 
and if that’s not enough to get you started come and talk to us!

 

The topics in this series are covered in more detail in the Get to know the institutions training delivered as part of NICVA’s European Union PEACE III funded Vital Links project. 

eNews is NICVA's free weekly roundup of news and events for the voluntary and community sector, delivered to your inbox every Monday. Don't miss out! Subscribe now.

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