ILM Level 3 Management of Volunteers

Registration open

20 October 2026 - 10:30am to 18 November 2026 - 11:30am

If you would like to improve how you involve volunteers and want advice on developing a volunteer policy as well as how to support and motivate volunteers, this course will provide you with the knowledge and skills to do that. You will be able to manage your volunteers more effectively. It has been designed specifically for our sector by Volunteer Now and NICVA and provides you with a nationally recognised ILM qualification. All sessions are delivered online via Zoom.

Course Schedule

Module	Date	Assignment Deadline
Induction	20 October 2026 ONLINE 10.30am – 11.30am
Managing Volunteer Agreements	10 November 2026 10am – 1pm ONLINE	11 December 2026
Supervise and Support Volunteers	17 November 2026 10am- 1pm ONLINE	11 December 2026
Assignment Support	18 November 2026 ONLINE 10.30am – 11.30am

The induction session is an opportunity to meet the Tutor and get an overall insight to the content of the two day programme. Information about ILM will also be provided by NICVA during the session.

Managing Volunteer Agreements: During this short session we will learn and describe what the key differences are between an employee and a volunteer, and look in detail at good practice in the recruitment process for volunteers, including good practice when developing volunteer agreements.

Supervise and Support volunteers: This session will describe how you can provide effective support to volunteers, develop their skills, motivate them, celebrate achievements and communicate feedback.

Assignment support session (delivered by NICVA): This session will outline the assignments to achieve the ILM qualification and allow time for discussion and prepare you to complete the assignments.

Learners will be given a link to a padlet with materials and resources.

Event registration request

Please request a registration for this event by completing this form. The information you provide will be used to process your request. You can read more about how we use data on our privacy policy

Confirm email

First name

Last name

Job title / Role

Organisation

Address

Telephone

Any specific requirements (eg Dietary or access requirements)

For HYBRID events please indicate if you would like to attend in-person or online.

If you have any specific dietary or access requirements please let us know in the box above so that we can aim to provide what you need. Please note that we will use this information to process your request and by adding it here you are giving us consent to do so.

You can check our conference facilities page for our Access provisions at NICVA on our conference facilities page

Contact Name

Roisin Kelly

Venue

61 Duncairn Gardens
Belfast
Moy
Northern Ireland
BT15 2GB
United Kingdom

Costs

£450 members; £640 non members

Cancellation policy

Please be aware that you may be charged if you don't attend an event you have registered for—even in the case of free to access events. Full details on NICVA cancellation policy