Consumer Council

Consumer Council

The Consumer Council was set up by Government in 1985 and is funded by the Department of Enterprise, Trade and Investment (DETI).

Our job is to speak up for consumers and give them a voice. We also ensure that the policy makers in Northern Ireland hear that voice and take it into account when they are making decisions that affect us all. 

We do this by running information and education campaigns, influencing the public and private sectors, undertaking research and producing publications. We also help individual consumers with complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.


It provides information and help as well as dealing with individual complaints about: 

Complaints line 0800 121 6022

Contact Details

NICVA will not disclose any contact details further to those published by the organisation below.


Consumer Council
Floor 3
Seatem House
Co Antrim
United Kingdom


028 9025 1600

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