Enclude
Enclude helps fellow charities to deliver greater impact in their work. We enable them to implement and adopt technology that transforms their operations allowing them to increase the impact they deliver to those they support.
Established in 2006, we have worked with the sector, government bodies and technology partners to deliver access to solutions that have transformed the way charities have worked, enabling them to spend less time on admin and reporting, and more time focused on service delivery and development.
Services
Enclude's services have been built and developed based upon our experience of 20 years in the sector and over 400 Salesforce implementations. We work with organisations of every size and budget, from all sides of the Non-profit sector.
Discovery Service: Implementing and adopting a CRM takes time and money. Our Discovery Service ensures both are spent in the best way possible. We can help assess whether a CRM aligns with your goals, and the ways in which one could help increase your impact.
Cloud Solutions: Our Cloud Solutions are designed to meet the unique needs of non-profits by combining sector-specific insight with trusted technology. We partner with charities to deliver CRM and Accounting systems that are secure, scalable, and aligned with best practice.
CRM Optimisation & Membership Services: For those organisations with an existing CRM, we help them maintain and developing system functionality to drive greater usage, data security and impact.
- Training - Our scheduled training programme is based around years of experience helping Non-profits use Salesforce in the way they need to use it. We also offer customised training based around our clients’ own systems, data and requirements.
- Helpdesk Support - With all the training in the world, we know queries and issues will still arise and our Helpdesk Support team are available. Whether having log-in issues, or needing a new report or dashboard, Members can raise a case via their dedicated Members Portal and our team will be able to help.
- Data Services - Any CRM is only as good as the data contained within. Data needs to be monitored, checked, maintained and managed. Our Data Services are available to support this.
- System Development & Enhancements - The challenges facing your organisation are always changing, as are the ways technology can support you. Whether you need to incorporate new processes, a new data set, or take advantage of one of our own apps and add-ins, our team can assist.
- Embedded Support - Sometimes an organisation needs hands-on help to get a CRM embedded and maintained or just an extra pair of hands during a busy time. Embedded Support provides dedicated support from one of our team to act as your System Administrator over a short or long-term period – whatever you need.
Contact Details
NICVA will not disclose any contact details further to those published by the organisation below.