The Towell Building Trust Ltd

Our aim is to meet the needs of our residents providing safe accommodation with high quality, appropriate person centred care and activities in a manner that reflect their rights and is consistent with our obligations to them, their families and friends.

We keep our aims and objectives under continuous review using our Quality Assurance process to ensure that we meet the needs of our residents. In addition directors carry out monthly review of the operation of the home to ensure that this is the case and to identify any issues concerning the residents, their care or their accommodation that may require to be addressed. The home is also subject to regular inspection by the Regulation and Quality Improvement Authority.   Where Care, Compassion and Understanding bring Quality to Life:

We seek Best Practise in our person centred approach to care. Admission to our Home, no matter what the reason, should be a positive life experience, encompassing all aspects of daily living to include core elements of individuality, respect, choice, privacy, personal preference, cultural diversity and an overall sense of belonging and wellbeing.
Supporting our residents with decision making and promoting empowerment to enable self management.

Using pre-admission assessment each resident can be assured of a personal plan of care tailored to their individual needs in a welcoming and homely environment. The “Home from Home” atmosphere is aided by the commitment and interaction of a long standing, dedicated team of staff, who embrace a culture of family.

We provide a diverse range of social areas both indoor and outdoor catering to the needs and requirements of residents. These areas are either stimulating or calming and very much used at the preference of the residents. The feeling of wellbeing is paramount and enhanced by knowledgeable caring staff.